We engage with both specific user groups and wider industry networks to constantly monitor their wants and needs. From this we can design interventions based on the accurate and ongoing assessment of actual (rather than perceived) training needs.
Using our own industry Training Needs Analyses (TNA) we find out not just what people need to learn but also how they learn and how that learning can be most effectively delivered. These can be deployed sector-wide across users from multiple organisations, or to a discreet user-group within a single organisation.
A key difference in UGT©, as opposed to traditional training courses (such as ‘chalk and talk’ classroom-based training), is that the UGT© content is developed in collaboration with participants and not just for participants.
The key to successful delivery is choosing the right methods for deploying the training. Traditional means of delivery are unlikely to be the best methods, as week-long or consecutive, day-long courses do not work for staff due to operational pressures.
It is also true that in many cases, highly skilled craft and technical personnel do not respond as well to ‘top-down’ teaching.
In line with emerging digital business practice and workflows, training is delivered via a combination of on-site, off-site, online and straight-to-desktop channels, blended to suit the user-group.
Delivery often includes intensive, focused, hands-on workshops, combined with project-based learning and ongoing access to cloud-based learning resources such as video vignettes.
The White Room has developed a world-wide network of industry practitioners who lead the delivery through peer-learning environments.
The form of delivery is complimentary to the real business environment and is always built around real business challenges – live briefs, tech applications, management issues – so that these challenges can be solved during training.
Training content and learning materials are continually updated, based on ongoing feedback from both participants and a wider network of users.